1. International Delivery
We ship to over 100 countries worldwide using trusted logistics partners. Shipping times and carriers vary depending on your location and the product type.
2. Processing Time
Orders are typically processed within 1–3 business days. Custom or pre-order items may require longer processing.
3. Estimated Delivery Time
- Standard Shipping: 7–20 business days
- Express Shipping: 3–10 business days (if available in your region)
Note: Delivery times may vary due to customs clearance or external factors.
4. Shipping Costs
Shipping costs are calculated at checkout based on destination and order weight. Free shipping is available for selected products and promotions.
5. Customs & Import Duties
Buyers are responsible for any customs, import taxes, or local delivery fees. Please check with your local customs office for more information.
🔄RETURN & REFUND POLICY
1. Return Eligibility
We accept returns within 14 days of delivery for most unused, unopened, and undamaged items. Some items such as personal care, clearance, or custom products are non-returnable.
2. How to Request a Return
Please contact our support team at support@gogoaha.com before sending anything back. We will provide instructions and a return address.
3. Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrectly sent. We recommend using a trackable shipping service.
4. Refunds
Once your return is received and inspected, we will issue a refund to your original payment method within 5–10 business days. Shipping fees are non-refundable.
5. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or full refund at no cost.